Senior IT Support Specialist
1 semana atrás
**Job Overview at Alter Solutions**
We are seeking an experienced Senior IT Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing 2nd line technical support and handling escalated incidents.
**Responsibilities:**
- Troubleshoot complex hardware, software, network, and application issues.
- Diagnose system errors, identify root causes, and implement solutions to prevent reoccurrence.
- Collaborate with internal teams to resolve technical challenges and improve overall system performance.
**Required Skills and Qualifications:**
- Professional experience in functional analysis or systems development/implementation roles.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
**Benefits of Working at Alter Solutions:**
- A competitive salary of $80,000 - $110,000 per year, depending on experience.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
Salary: $90,000 per year (estimated)
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