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Resolution Support Specialist
1 semana atrás
Are you looking for a challenging role in financial operations? Adecco Prestação de Serviços, Lda has an exciting opportunity for a Resolution Customer Support Representative in Porto.
The key responsibilities of this position include executing complex transactions for NFC customers, providing guidance to facilitate transaction execution, developing and communicating mitigation plans for identified issues, and escalating concerns as needed.
This role requires strong language skills in English, German or Dutch mandatory, experience in customer support and claims, and good communication skills. In return, the company offers a competitive base salary, meal allowance, direct contract with the client, flexible schedule, extensive benefits package, development opportunities, and integration into a dynamic and motivated team.
