German-Speaking Legal Operations Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Minacs Tempo inteiro

At Concentrix, we're seeking a highly skilled German-Speaking Legal Operations Expert to join our team in Lisbon, Portugal. This is an exciting opportunity to work with us and drive excellence in customer service.

About the Role

This role involves providing customer support and resolving routine problems related to client products or services. You will be the primary point of contact for customers, handling inquiries via phone, email, or online platforms.

Key Responsibilities
  • Verify if transport operators are treating passengers fairly and ensuring their rights are respected.
  • Understand customer situations, assess claims, and manage legal cases involving lawyers, enforcement bodies, and other stakeholders.

You will work closely with our team to deliver exceptional results, meet performance targets, and enhance the overall customer experience.

About You

To succeed in this role, you'll need:

  • A high level of German language proficiency (B2) and fluency in English.
  • Excellent communication skills and ability to work effectively with diverse stakeholders.
  • Previous experience in customer service or a related field, preferably with a tourism or travel background.
  • Proactive approach, self-motivation, and strong teamwork skills.

We value diversity and encourage applicants from all backgrounds to apply.

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range: €30,000 - €45,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Ongoing training and development opportunities to help you grow professionally.
  • A collaborative work environment that fosters innovation, creativity, and teamwork.

Join our team and discover why Concentrix is a leader in the industry



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