Customer Service Representative
Há 4 dias
About the Role
We are seeking a highly motivated and customer-focused individual to join our international team as a Customer Service Representative in Lisbon. Our client is a renowned provider of sales and customer service solutions, recognized globally for its exceptional services.
Job Summary
This role involves providing top-notch support to customers through telephone and email communications, addressing queries and concerns related to products and services. You will also be responsible for handling complaints professionally and efficiently.
Responsibilities
- Supporting customers with product and service inquiries via phone and email
- Addressing and resolving customer complaints
- Working collaboratively as part of a dynamic team to achieve common goals
Requirements
- Native-level proficiency in Dutch
- Excellent communication skills
- Proactive and team-oriented approach
- Good knowledge of English
What We Offer
Our company offers a competitive salary package, including:
- A fixed-term contract (6 months - 1 year) with the possibility of renewal
- A full-time position (40 hours/week), Monday to Saturday, with rotating shifts between 06:00-22:00 (8h/day)
- Two options for compensation:
- Including free accommodation (shared flat, all bills included): €1040 gross/month
- Excluding accommodation: €1298 gross/month
- Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
- Reimbursement of initial flight expenses after 9 months for international candidates
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening a bank account, etc. upon arrival
- Extra perks: free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Your Future Company
Located in Lisbon, we offer a multinational organization that takes care of your career development, language skills, accommodation, and social integration. As one of the best sales and customer service solutions provider companies in the world, we provide real career opportunities in different career paths.
Estimated Salary Range
The estimated salary range for this role is approximately €800-€1200 per month, depending on experience and qualifications.
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