Multilingual Hospitality Associate
Há 1 mês
**Customer Support Role:**
Workster is seeking a highly skilled German-Speaking Customer Support Associate to join our team in Lisbon. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.
**Key Responsibilities:**
- Provide timely and effective support to customers via various channels
- Troubleshoot and resolve technical issues with systems and platforms
- Analyze data to identify root causes of problems and implement solutions
- Collaborate with internal teams and partners to ensure seamless customer experience
- Develop and maintain knowledge base content to empower customers
**Requirements:**
- Native-level German language skills (C1-C2)
- High-level English language skills (C1)
- Excellent analytical and problem-solving skills
- Ability to work in an omnichannel environment
- Exceptional customer service and communication skills
- Ability to work in a fast-paced environment with minimal supervision
**What We Offer:**
- Competitive base salary
- Great office location in the centre of Lisbon
- Hybrid work option after onboarding and training
- Multicultural team with opportunities for career growth
- Work with leading hotel brands
- Lunch allowance and private health insurance
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