Multilingual Hospitality Associate

Há 1 mês


Lisboa, Lisboa, Portugal Workster Tempo inteiro

**Customer Support Role:**


Workster is seeking a highly skilled German-Speaking Customer Support Associate to join our team in Lisbon. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.


**Key Responsibilities:**



  • Provide timely and effective support to customers via various channels
  • Troubleshoot and resolve technical issues with systems and platforms
  • Analyze data to identify root causes of problems and implement solutions
  • Collaborate with internal teams and partners to ensure seamless customer experience
  • Develop and maintain knowledge base content to empower customers

**Requirements:**



  • Native-level German language skills (C1-C2)
  • High-level English language skills (C1)
  • Excellent analytical and problem-solving skills
  • Ability to work in an omnichannel environment
  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment with minimal supervision

**What We Offer:**



  • Competitive base salary
  • Great office location in the centre of Lisbon
  • Hybrid work option after onboarding and training
  • Multicultural team with opportunities for career growth
  • Work with leading hotel brands
  • Lunch allowance and private health insurance


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