Configuration Specialist/ Technical Support – Health And Benefits Team
2 semanas atrás
Mercer Portugal is seeking a skilled Configuration Specialist/ Technical Support – Health And Benefits Team to join our team in Lisbon. As a key member of our Health and Benefits team, you will play a crucial role in delivering high-quality services to our clients and plan participants.
Key Responsibilities- Contact with clients and liaise with different Mercer teams (operations and consulting) to facilitate the setup processes of our benefits management platform.
- Update and revise contents on our internal benefits platform.
- Do some configurations on our own web application.
- App support to our client's internal teams.
- Contribute on the maintenance of our platform.
- Previous experience in technical support, helpdesk, or similar roles.
- Intermediate (B2) English level.
- Good knowledge of Microsoft tools, PowerPoint and particularly Excel.
- Excellent interpersonal skills.
- Strong oral and written communication skills.
- Ability to prioritize and handle multiple tasks in a demanding work environment.
- Strong critical thinking and analytical problem-solving skills.
- Tech driven spirit.
- A permanent contract and generous benefits package, including pensions plan, health and life insurance.
- Flexible work environment and hybrid work from home policy.
We are looking for a motivated and skilled individual who is eager to learn and grow with our company. If you are a team player with a passion for technology and excellent communication skills, we encourage you to apply for this exciting opportunity.
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