Technical Support Specialist

Há 8 horas


Porto, Porto, Portugal Sword Health, Inc Tempo inteiro

About Us: At Sword Health, Inc., we're passionate about simplifying the work experience through innovative technology solutions. Our proactive team is dedicated to ensuring seamless operations and a high level of productivity.

Your Role: As an IT Support Associate, you will be responsible for delivering top-notch technical support to our users, focusing on resolving complex issues efficiently. Your expertise will also extend to managing enterprise applications, overseeing medium-sized projects, and maintaining IT stock. Additionally, you will proactively prevent and address security threats to ensure the integrity of our systems.

About You: We are looking for a skilled professional with outstanding technology knowledge and great network skills to manage and enhance our network infrastructure in both office and warehouse environments. A minimum of 5 years of IT experience and strong analytical abilities are essential. You should possess good interpersonal skills and a preference for teamwork. Bonus points for certifications like Network certifications, Google Workspace & GSuite, OKTA certifications, Kandji & JumpCloud, Notion & Slack, and experience in managing Teams.

What We Offer: In exchange for your hard work, we provide a stimulating environment with room for creativity, a bright future at a promising startup company, career development and growth with a competitive salary, and a flexible remote or hybrid work policy. Enjoy unlimited vacation time, access to our health and well-being program, and explore our tech stack by visiting [link].


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