Customer Care Advisor in Lisbon: A Career Opportunity

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Overview

We are seeking a Customer Care Advisor to join our team in Lisbon. As a key member of our international team, you will be responsible for delivering exceptional customer service and support.

Salary

The salary for this role is €950-1100 gross/month, including free accommodation in a shared flat with all bills included. Alternatively, the salary can be up to **€*** gross/month excluding accommodation. During the training period, you will receive 50% of your hourly wages (lower taxes).

Job Description

Your responsibilities will include:

  • Providing native-level German and B2-level English language support to customers;
  • Developing a deep understanding of the company's value proposition and impact on customer experience;
  • Collaborating with colleagues to achieve sales and customer service targets;
  • Staying up-to-date with industry trends and best practices in customer care;
  • Participating in ongoing training and development programs to enhance skills and knowledge;

Required Skills and Qualifications

To succeed in this role, you will need:

  • A native level of German and at least a B2 level of English;
  • Knowledge of the value and impact of good customer experience;
  • An ability to communicate effectively with people from diverse backgrounds;
  • A drive for excellence and professionalism;
  • Excellent time management and organizational skills;
  • Experience working in a similar role or industry.

Benefits

As a valued member of our team, you will enjoy:

  • A long-term fixed-term contract, renewable every year;
  • A competitive salary and benefits package;
  • Opportunities for career growth and professional development;
  • A supportive and collaborative work environment;
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company;
  • A reimbursement of your initial flight expenses after 9 months;
  • A yearly two-way flight ticket back to your home country (within the EU);
  • Help in paperwork, opening a bank account, etc. upon arrival.

Living in Lisbon

Lisbon offers a unique blend of culture, history, and lifestyle. You can expect:

  • A colourful city view and rich cultural heritage;
  • A warm climate all year round and sunny beach life next to the Atlantic;
  • A large English-speaking local community and international environment;
  • A delicious and affordable food scene;
  • A vibrant expat community and social events.

About Us

Our company, Blu Selection, is a multinational organisation recognized as one of the best sales and customer service solutions providers in the world. We pride ourselves on our commitment to career development, language skills, accommodation, and social integration. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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