Customer Care Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**About the Role:**

We are seeking a highly skilled Customer Care Specialist to join our team in Lisbon. As a key member of our international team, you will be responsible for delivering exceptional customer experiences and providing support to clients across the globe.

**Job Summary:**

The ideal candidate will possess a native level of German and at least a B2 level of English. They will also have knowledge of the value and impact that a good customer experience can create, as well as being an attentive listener and comfortable communicator.

**Key Responsibilities:**

  • Provide excellent customer service and support via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with colleagues to achieve team goals and objectives

**What We Offer:**

We offer a competitive salary of €950-1100 gross per month, including free accommodation in a shared flat with all bills included. Alternatively, we offer a salary of €1300-1400 gross per month excluding accommodation. Additionally, we provide compensation during training period if successful, reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), and help with paperwork, opening bank account, etc. upon arrival.

**Benefits:**

  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths
  • A large English-speaking local community and international environment

**Why Choose Us:**

Lisbon is a vibrant city with a rich cultural history, offering a unique blend of traditional and modern attractions. Our company is located in the heart of Lisbon, providing easy access to public transportation and amenities. As a valued member of our team, you will enjoy a warm and welcoming work environment, with opportunities to grow and develop your skills.

**Join Our Team:**

If you are a motivated and enthusiastic individual looking for a new challenge, please apply now We look forward to hearing from you.


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