Technical Support Specialist for International Customer Care
Há 1 mês
Company Overview
We are Smart-Recruitments, a leading recruitment agency with a strong focus on providing exceptional customer care to our clients. Our team is dedicated to delivering outstanding results in the most challenging recruitment environments.
Salary: €25,000 - €30,000 per year
Job Description
As a Technical Support Specialist for International Customer Care, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience. You will be the first point of contact for customer inquiries, using your technical and interpersonal skills to assist with issue resolution, collaboration, and escalations as needed.
Key Responsibilities:
- Issue Resolution: Identify, analyze, and resolve technical issues in collaboration with internal teams, escalating when necessary.
- Communication: Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
- Partner Engagement: Engage with partners to ensure a world-class support experience, promoting customer satisfaction and proactive problem resolution.
- Process Improvement: Contribute to feedback channels to improve support processes and overall customer experience.
Required Skills and Qualifications:
- Language: Native-level fluency in Polish and English is required.
- Interpersonal Skills: Excellent interpersonal skills, with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
- Technical Experience: Experience in a technical support role, preferably in security or systems administration.
Benefits:
- Opportunity for Growth: Opportunity to advance your career within an international and multicultural environment.
- Comprehensive Health Insurance: Comprehensive health insurance coverage from your first day.
- Training and Development: Extensive training, plus dedicated coaches to support personal and professional growth.
- Career Advancement: A clear path for growth and development within the organization, with support from a highly collaborative team.
-
International Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroWork International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. With operations in 88 countries, serving 170 markets, and a team of 420,000 employees worldwide, we are seeking an experienced and skilled individual to join our team as an...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroJob Title: Technical Support SpecialistJob Description:Headhunt International is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Responsibilities:Identify customers' needs and deliver appropriate...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroWe are seeking an experienced Technical Support Specialist to join our team at Headhunt International in Athens, Greece.The successful candidate will have excellent communication skills and be fluent in German. The role involves providing technical support and resolving customer inquiries in a timely manner. Responsibilities include:Identifying customers'...
-
Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroCompany OverviewHeadhunt International is a leading recruitment agency that provides top talent to companies in various industries. We are committed to delivering exceptional service and supporting our clients' growth.SalaryThe competitive monthly salary for this position is approximately €6,000, plus an additional two salaries per year as a bonus. This...
-
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroAbout the CompanyAt Accs - Ares Customer Care Solutions Gmbh, we specialize in engineering customer experiences for leading brands. Our transformational outsourcing proposition enables us to drive performance improvement and deliver lasting benefits.Job OverviewWe are seeking a Technical Support Specialist to join our team in Lisbon. This role involves...
-
Technical Support Specialist in Athens, Greece
4 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro**Company Overview**We are Headhunt International, a leading recruitment agency with a focus on tech and customer support roles. Our client provides excellent opportunities for experienced professionals to work with world's top tech leaders.**Salary & Benefits**We offer a competitive monthly salary of $2500 + 2 extra salaries per year, plus health care...
-
Technical Support Specialist for Global Tech Leader
1 semana atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroAbout the RoleAt Headhunt International, we are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity for experienced customer service professionals and technology enthusiasts to work with a world-renowned tech leader.About the CompanyOur client provides excellent opportunities for career growth and...
-
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroAt Multilingual Jobs Worldwide, we are seeking an International Technical Support Specialist to join our team. Based in Lisbon, Portugal, this role offers a unique opportunity to combine professional growth with international experience.About the Company:We partner with a renowned French multinational outsourcing company that simplifies customer support for...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroAbout the RoleHeadhunt International is seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to clients.Company OverviewOur client is a leading technology company that offers innovative solutions to...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical support to our clients in Germany.ResponsibilitiesIDentify customers' needs and deliver appropriate solutions, including salesGuide...
-
Technical Support Specialist in Athens, Greece
1 semana atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroA new opportunity has arisen for a Technical Support Specialist to join our team at Headhunt International in Athens, Greece. As a key member of our customer service team, you will be responsible for providing excellent technical support and customer service to our clients.Job Summary:We are seeking a highly skilled and experienced Technical Support...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. This is an exciting opportunity for individuals with excellent communication skills and experience in technical support.**Job Overview**As a Technical Support Specialist, you will be responsible for providing top-notch support to customers, identifying their...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you passionate about delivering exceptional customer experiences and troubleshooting technical issues? Blu Selection, a leading Belgian Business Process Outsourcing company, is seeking a skilled Technical Customer Support Specialist to join their multilingual team in sunny Barcelona.As a Technical Customer Support Specialist at Blu Selection, you will...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroJob Summary:A great opportunity has arisen for a skilled Technical Support Specialist to join our team at Headhunt International in Athens, Greece. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to customers speaking French.About the Role:We are seeking a highly motivated and experienced...
-
French Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro**Company Overview:**Headhunt International provides exciting opportunities for customer service enthusiasts to work with world leaders in the tech industry. Our client offers a unique chance to develop strong experience and skills while representing one of the biggest brands worldwide.**Job Summary:**We are seeking a highly motivated French Technical...
-
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroAbout Smart-RecruitmentsSmart-Recruitments is a dynamic and multicultural organization that offers a unique opportunity to advance your career in an international environment.Job Title: Technical Support Specialist in International EnvironmentThe estimated salary for this role is €35,000 - €45,000 per annum, depending on experience.Job Description:We are...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroCompany OverviewWe are Headhunt International, a leading recruitment agency providing top talent to the world's tech leaders.SalaryA competitive monthly salary of €2,500 + 2 extra salaries per year, plus a range of benefits and perks.Job DescriptionWe are seeking an experienced Technical Support Specialist to join our team in Athens, Greece. As a Technical...
-
French Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroAbout the Role: We are seeking a highly skilled French Customer Support Specialist to join our team at Headhunt International in Athens, Greece.Key Responsibilities:Identify customers' needs and deliver appropriate solutions, including salesGuide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in...
-
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroJob DescriptionThis is an excellent opportunity to work with a renowned international company in the logistics sector.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member of our support team, you will provide timely and effective technical support to end-users, customers, or internal teams...
-
Technical Support Specialist in Athens, Greece
1 dia atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroAt Headhunt International, we offer an exceptional opportunity for experienced customer service and technology enthusiasts to join our team as Technical Support Specialists in Athens, Greece. As a leading provider of top-notch opportunities, we strive to deliver excellent experiences for our clients and candidates alike.**Job Description**We are seeking...