Technical Support Specialist
Há 1 mês
About Intrepid Asia, a leading Ecommerce and Digital Solutions Provider in South East Asia, we offer end-to-end omni-channel ecommerce management, Digital Marketing Services, and advanced Market Intelligence powered by state-of-the-art Technology. Our client base includes leading international brands across all key marketplaces and social platforms in 6 SEA countries.
We are growing rapidly as the exclusive partner of Flywheel in SEA, offering exciting opportunities to work with top brands across multiple categories and key industry players. Joining us means working on the cutting edge of digital commerce in SEA and driving a successful ecommerce business end-to-end.
Key Responsibilities:
- Resolve IT support requests from employees via email, chat tools, or phone calls
- Install and configure computer hardware, software, systems, networks, printers, and scanners
- Maintain computer systems and networks, troubleshooting issues as necessary
- Setup new user accounts, provide IT training for onboarding and offboarding processes
Required Skills & Qualifications:
- Experience supporting both Windows and Mac OS operating systems
- Familiarity with Google Workplace, Lenovo/Apple hardware, Sophos Web Protection, Microsoft Office apps, OpenVPN client, Slack, and Zoom technologies
- Delivering IT support to senior staff within a large-scale organization
- Conversational English and Thai is mandatory
Benefits and Location:
BTS Chitlom station. Flexible working hours and work-from-home options. Health Insurance. Bonus and fun working environment. 13 annual leave days. Salary: approximately THB 25,000 - THB 35,000 per month (dependent on experience), plus additional benefits package.
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