
Gaming Support Expert
Há 7 dias
About the Role
\This is an exciting opportunity to join our Game Support Advisor Team as a Gaming Support Expert. As a key member of our team, you will be responsible for handling customer inquiries, developing technical knowledge of our products and services, and working collaboratively with a global team.
\Key Responsibilities
\- Handle customer inquiries efficiently across different channels
- Develop and maintain in-depth technical knowledge of our products and services
- Manage and log all calls accurately following company procedures
- Recognize when to escalate complex queries to another department or senior staff
- Collaborate with a global team to provide excellent customer service
Requirements
\- Fluency in Hebrew and English (written and spoken)
- Strong problem-solving and customer service skills
- Experience in tech support or gaming-related roles
- Ability to work independently while collaborating with a global team
What We Offer
\We offer a comprehensive compensation package, including a competitive gross monthly salary, language complement, and signing bonus. You will also be eligible for medical and dental insurance, annual leave, public holidays, and a relocation package including travel reimbursement and accommodation support.
-
Gaming Regulatory Expert
Há 5 dias
Lisboa, Lisboa, Portugal Kaizen Gaming Tempo inteiroAbout Kaizen GamingWe are Kaizen Gaming, a leading GameTech company powering Betano, operating in 17 markets. Our team of over 2,700 professionals from 40+ nationalities across 3 continents is passionate about delivering exceptional experiences.We're proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. If...
-
Gaming Operations Expert
Há 2 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the JobCross Border Talents is seeking a Gaming Operations Expert who will play a crucial role in delivering outstanding customer support for one of the most iconic gaming brands worldwide. The ideal candidate should possess fluency in French and have gaming knowledge or experience.Key Responsibilities:Provide top-notch customer support via various...
-
Gaming Industry Regulatory Lead
Há 2 dias
Lisboa, Lisboa, Portugal Kaizen Gaming Tempo inteiroAbout the RoleThe Regulatory Affairs Manager will be responsible for driving Kaizen Gaming's regulatory compliance and public affairs strategy. This includes developing and implementing policies to ensure adherence to gaming laws while actively shaping policy discussions at local and international levels.Key ResponsibilitiesDevelop and implement regulatory...
-
Gaming Regulation Manager
Há 6 dias
Lisboa, Lisboa, Portugal Kaizen Gaming Tempo inteiroJob DescriptionThe Regulatory Affairs Manager will oversee Kaizen Gaming's regulatory compliance and public affairs strategy, ensuring full adherence to gaming regulations while actively shaping policy at local and international levels.This role serves as the company's representative to regulators and industry stakeholders, driving compliance and proactively...
-
Gaming Product Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiroJob Description:We are seeking a skilled Technical Support Agent to join our international team. As a Gaming Product Support Specialist, you will provide expert technical support services to customers through various channels, including telephone, email, and live chat.The role involves consulting with customers on the purchase of gamer-related products,...
-
Gaming Support Professional
Há 2 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroGaming Support Professional OpportunityCross Border Talents is recruiting a Gaming Support Professional to join our client's team. The successful candidate will be responsible for delivering exceptional customer support, resolving technical issues, and maintaining high levels of customer satisfaction.This role requires fluency in French, gaming knowledge or...
-
Global Gaming Support Agent
Há 4 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWelcome to Atlean WorldAtlean World is an innovative HR SaaS Consultant driven by a passion for promoting multicultural environments as the norm. Our mission is to empower candidates and companies alike by harnessing the power of multilingual markets. By leveraging our expertise, we aim to create a seamless and enjoyable recruitment experience.About the...
-
Quality Assurance Expert for Gaming Industry
Há 10 horas
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout Us:PTW is a global games services company providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.We...
-
Gaming Support Representative
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJoin our international team in Lisbon as a Gaming Support Representative and contribute to delivering exceptional customer experiences. Blu Selection, a renowned company in the gaming industry, is seeking a dedicated professional to fill this role.About the Job:You will be responsible for handling user inquiries via various channels, ensuring users have a...
-
Gaming Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you passionate about gaming and technology? Do you have excellent communication skills and enjoy helping others? We are looking for a talented individual to join our team as a Technical Support Agent. In this role, you will be responsible for providing expert technical support services to our customers, including consulting on gamer-related products,...
-
Customer Support For A Gaming Company
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Description Seeking a motivated and skilled individual to join our team as a Gaming Consultant.If you are passionate about gaming and seeking a new experience abroad, this may be the ideal opportunity for you.Key Responsibilities: Provide expert technical support services for gamer-related products via telephone, email, and live chat channels.Guide users...
-
Gaming Support Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroThe Gaming Support Representative will provide support to a huge MMORPG players base.In this role, you'll be helping with in-game questions, item restoration, and any account or billing difficulties. You will be reading logs to understand what has happened in-game. Take the necessary steps to provide the best solution possible based on that research and...
-
Sportsbook Rewards Product Manager, Gaming
3 semanas atrás
Lisboa, Lisboa, Portugal Kaizen Gaming Group Tempo inteiroSportsbook Rewards Product Manager, Gaming & RewardsProductLisbon, PortugalKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets with 2 brands (Betano & Stoiximan). We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for...
-
Gaming Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly skilled Gaming Support Specialist to join our team at Blu Selection. As a key member of our support team, you will be responsible for providing technical support and resolving customer issues.Key Responsibilities:Assist customers in purchasing gaming-related productsProvide technical support through various channels, including...
-
Italian Gaming Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in Lisbon, Portugal for a...
-
Gaming Support Specialist
Há 17 horas
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro**About the Role**We are seeking a highly motivated and skilled Gaming Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients while resolving complex issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve...
-
French Gaming Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroCompany Overview:Atlean World is an innovative HR SaaS Consultant that empowers multicultural environments and promotes global markets.We specialize in multilingual recruitment, making the candidate's journey smoother and more enjoyable.Your Next Job, Without Boundaries Job Description:We are offering a great work experience in Lisbon, Portugal for a role as...
-
Multilingual Gaming Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroCompany OverviewWe are a forward-thinking HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. With expertise in multilingual markets, we simplify and enhance the candidate's recruitment journey.Job DescriptionWe are seeking an Italian-speaking individual to join our team as a Gaming Support Agent. This role offers an...
-
Technical Support For Gaming Products
2 semanas atrás
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiroSocial network you want to login/join with:Technical Support for Gaming Products (German Speaker), LisboaClient:Blu Selection SpainLocation:Lisboa, PortugalJob Category:OtherSalary:€950 - €1,400 gross/month (based on experience)EU work permit required:YesJob Description:Are you a gaming enthusiast? Are you looking for a first experience abroad to develop...
-
Gaming Support Team Lead
Há 2 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob Overview:We are seeking a highly experienced Player Support Project Manager to join our team at Buscojobs Portugal. As a key member of our gaming operations team, you will be responsible for leading a team of support agents to deliver exceptional customer experiences in the gaming industry. Your primary focus will be on maintaining high standards,...