Customer Service Expert for International Brands
3 semanas atrás
About Cross Border Talents
We are a global organization dedicated to delivering exceptional customer service solutions to leading international brands. Our commitment to excellence has earned us a reputation as a trusted partner in the industry.
Salary and Benefits
The successful candidate will receive a competitive salary, ranging from €35,000 to €45,000 per annum, depending on experience, plus performance-based bonuses and comprehensive health insurance.
Job Description
As a German-speaking Customer Advisor, you will be responsible for providing top-notch customer support through phone, email, and chat. Your key responsibilities will include:
- Efficiently handling customer inquiries and issues in a professional manner
- Educating customers on product features and services to enhance their satisfaction
- Maintaining high standards of service quality and ensuring customer satisfaction
Requirements
To succeed in this role, you will need:
- A valid work permit in Portugal (residence card or EU ID)
- At least 1 year of experience in Customer Support (preferred)
- Proficient in German (C1 level) and English (B2 level)
Why Choose Lisbon?
Lisbon, the capital city, is celebrated for its warm and welcoming atmosphere, pleasant climate, and picturesque scenery. Whether you're exploring ancient castles, enjoying delicious Portuguese cuisine, or lounging on beautiful beaches, Lisbon offers a diverse and rewarding experience. Join our vibrant team and become part of a community dedicated to delivering exceptional customer experiences.
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