Mac Administrator
4 semanas atrás
At SAP, we're committed to empowering our employees to drive innovation and make a meaningful impact. As a Mac Administrator - Process Specialist, you'll play a vital role in shaping the future of our Mac@SAP service, leveraging cutting-edge technology to keep our fleet of 35,000+ Macs compliant and up-to-date.
Key Responsibilities:- Design, plan, and create state-of-the-art solutions for SAP's global Mac fleet, ensuring seamless delivery through distribution and self-service policies.
- Contribute to the team's 3rd Level support, addressing complex multi-team challenges related to various Mac technologies, and representing SAP in escalations with software vendors.
- Share technical knowledge with the team, contribute to skill building throughout the organization, and participate in the organization's continuous agile delivery process.
- Establish yourself as a thought leader in the MacAdmin community through knowledge sharing, blog posts, and open sourcing.
- Completed Bachelor's degree or equivalent work experience.
- 2+ years of work experience as a system administrator or similar role supporting Macs.
- Experience with testing and process documentation.
- Excellent English language and communication skills.
- World-class macOS know-how and Mac client management, including Apple/Jamf certification.
- Proven track record of managing Macs with a Microsoft-based backend environment.
- Hands-on experience in automating tasks under macOS (e.g., Shell scripts).
- Understanding of system administration, network administration, and security best practices in the context of Apple devices.
About SAP
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability
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