Technical Support Professional for Software Solutions
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At Blu Selection, we are seeking a highly skilled Technical Support Professional to join our team in Tavros, Athens. Located in one of the trendiest cities in Greece, you will have the opportunity to combine professional growth with an incredible life experience.
The role involves promptly responding to incoming customer queries about our software program using various tools, identifying issues and providing effective solutions to ensure customer satisfaction, and accurately recording customer data in the CRM system.
We are looking for a team player who can collaborate effectively with our team to achieve success. The ideal candidate will possess fluency in Dutch with a good level of English, strong technical aptitude, and be professional, friendly, and empathetic.
To succeed in this role, you will need to be comfortable with computer systems, internet browsers, and software programs, independent and proactive, a quick learner, and eager to develop new skills. Previous customer service experience is a significant advantage, and EU citizenship or a valid work permit for Greece is required.
We offer a competitive salary package, including a gross monthly salary of €1200 x 14 salaries per year, plus a performance bonus up to €200 per month, increasing to €300 after 6 months. Our schedule includes rotating shifts from Monday to Friday between 10 am and 7 pm, and a 3-week paid training program. As a quality-certified management company, we prioritize employee development, language skills, housing, and social integration.
About the company: We are a multinational organization recognized globally for our sales and customer service solutions. With over 80 nationalities represented worldwide, we are committed to creating a diverse and inclusive work environment. If you're ready to bring added value to our international team, we encourage you to apply for this exciting opportunity.
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