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At Leslie Talent Solutions, we are seeking a highly skilled German-Speaking Customer Support Specialist to join our team remotely. As a key member of our customer service team, you will provide exceptional support to our clients via phone, email, and chat, handling inquiries, issues, and concerns promptly and professionally.
About the Role:- You will work closely with our team to ensure seamless communication with our clients and resolve any issues that may arise.
- Your fluency in German (C2 level) and intermediate English (B1/B2) for internal communication will enable you to effectively interact with our clients and colleagues.
- Provide high-quality customer service through proactive and professional communication.
- Handle customer inquiries, issues, and concerns efficiently and effectively.
- Work collaboratively with the team to enhance the overall customer experience.
- Familiarity with customer service principles and practices is essential.
- Excellent written and verbal communication skills in both German and English.
- Able to work in rotating shifts to ensure continuous support coverage.
- Career stability with opportunities for growth.
- Competitive salary package that reflects your experience and expertise.
- Lunch allowance to support your well-being.
- Comprehensive insurance for your peace of mind.
