Global Customer Experience Ambassador

Há 7 horas


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

About TTEC

Ttec is a global company that specializes in delivering exceptional customer experiences powered by a combination of humanity and technology. With over 40 years of experience, we have helped numerous leading brands build engaged, pleased, profitable relationships with their customers.

As a Business Development Representative with Arabic-English skills, you will be part of creating and delivering amazing customer experiences while working on-site in Warsaw, Poland. You will work closely with our Operations Sales Manager to contribute to the success of the customer experience as well as the overall success of the team.

The Role

  • You will be responsible for negotiating with brand knowledge to close sales, handling objections, and rebuttals during customer interactions.
  • You will recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities.
  • You will build a healthy sales pipeline to achieve main targets.
  • You will support customers ranging from small to medium-size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology.
  • You will bring your curiosity to stay on top of the trends in the technology industry.

Your Background

  • You have experience prospecting, developing accounts, negotiating, and closing deals.
  • You have developed partnership and communication skills with high-level decision-makers to assess needs.
  • You have some understanding of cloud-based software.
  • You possess exceptional verbal and written bilingual communication skills in both Arabic and English.
  • You have at least 1 year of demonstrated sales experience.
  • You have a solution-oriented mindset and are comfortable working to resolve issues before escalating to the next level.
  • You reside in or are able to relocate to the Warsaw area.

What We Offer

  • A competitive salary of $45,000 per annum.
  • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement).
  • Multisport Card.
  • Flexible working hours and additional days of annual leave.
  • Anniversary bonus.
  • Partial language course reimbursement program as well as tuition program for sales courses and studies.

Culture and Benefits

Ttec values diversity and inclusivity and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology but also humanity.



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