German Customer Experience Ambassador

Há 21 horas


Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

About EVA Global


EVA Global is a dynamic company that offers an exciting opportunity to work as a German-speaking Customer Experience Specialist in sunny Malaga or Lisbon. Our team is passionate about providing exceptional customer service, and we're looking for like-minded individuals to join us.



Job Description:


We are seeking a multilingual superstar who is fluent in German and English to be the first point of contact for our customers. As a Customer Experience Specialist, you will engage with customers through phone, email, chat, and social media, solving problems and offering solutions to make them feel valued and understood.



Your Mission:


Your key responsibilities will include being the voice and heart of our brand, collaborating closely with our fantastic team, and managing multiple projects with ease. You'll also have the opportunity to grow within the company through training and development programs.



What We're Looking For:



  • Fluency in German and English: We require strong language skills, with a focus on excellent communication and problem-solving abilities.
  • Experience in Customer Service**: Ideally, you have at least a year of experience in a Contact Center or Customer Service role, with a proven track record of delivering exceptional results.
  • Tech Savviness**: You should be comfortable using Microsoft 365 and excited about working in a fast-paced environment.
  • Team Player**: We're looking for energetic, assertive, and enthusiastic individuals who thrive in a dynamic team environment.


Benefits:


We offer a competitive salary, attractive benefits, and opportunities for career growth and development. Our employees enjoy working in beautiful Malaga or Lisbon, cities that combine great weather, culture, and the buzz of city life. We provide training to help you become the best in your role and grow within the company.



Salary: We estimate a salary range of €35,000 - €50,000 per annum, depending on experience and qualifications.


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