Customer Success Ambassador
2 semanas atrás
We are seeking a skilled Customer Success Ambassador to join our team in Lisbon. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and problem-solving.
**Key Responsibilities:**
- Provide timely and accurate support to customers via phone, email, and social media
- Identify and resolve customer queries and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless customer experience
**Requirements:**
- A native level of German and at least B2 English proficiency
- Experience in customer service is a plus, but not mandatory
- Excellent communication and interpersonal skills
- Ability to work proactively in a fast-paced environment
**What We Offer:**
- Competitive salary: €45,000 - €55,000 per year (dependent on experience)
- Meal vouchers and transportation allowances
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