Customer Success Ambassador

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Customer Success Ambassador to join our team in Lisbon. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and problem-solving.

**Key Responsibilities:**

  • Provide timely and accurate support to customers via phone, email, and social media
  • Identify and resolve customer queries and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience

**Requirements:**

  • A native level of German and at least B2 English proficiency
  • Experience in customer service is a plus, but not mandatory
  • Excellent communication and interpersonal skills
  • Ability to work proactively in a fast-paced environment

**What We Offer:**

  • Competitive salary: €45,000 - €55,000 per year (dependent on experience)
  • Meal vouchers and transportation allowances


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