Customer Service Representative for Italian Speakers
4 semanas atrás
Job Summary
We are seeking a highly skilled and dedicated Italian speaking Customer Delight Representative to join our team. As a Customer Delight Representative, you will provide exceptional support to our clients via multiple channels.
Key Responsibilities
• Provide pre and post-sales support for all self-service products
• Identify and solve problems, such as technical bugs and ads' delivery issues
• Resolve customer issues in a timely manner and proactively communicate to clients on progress
• Provide vital product insights and feedback from our customers to engineering
Requirements
• Native level of written and verbal communication skills in Italian
• Good knowledge of English (B2 level) is required
• Computer skills (mandatory basic skills and preferential advanced skills like coding)
• Good analytic skills and logical thinking
• Excellent communication skills: verbal, written and listening skills
Benefits
We offer a meritocratic environment, employee empowerment and value, investment in training and personal development, health insurance, and more.
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