French Team Leader

1 semana atrás


Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

Are you ready to spice up your career with a dash of French flair? As a seasoned Customer Service Team Leader at Adecco Prestação De Serviços, Lda, you will be responsible for managing a team of approximately 10 to 20 employees. Your key objectives include constant monitoring of team performance and achievement of annual objectives.

Key Responsibilities:

  • Management, support, organization and further development of the assigned team
  • Management of approximately 10 to 20 employees
  • Constant monitoring of team performance and achievement of annual objectives
  • Regular coaching / feedback of individual team members (motivation training) and guarantee of employee process know-how
  • Discussions on performance and objectives with each employee
  • Guarantee quality and quantity standards within the team
  • HR Responsibilities: time and absence management, involvement in recruiting process

Requirements:

  • Native or fluent French and English (mandatory)
  • At least 1 year of experience in team management and in a call center (mandatory)
  • A strong service mentality and customer orientation + Sales oriented
  • Excellent knowledge of PC- / MS-Office
  • Great motivation and determination
  • Strong initiative and implementation
  • Enthusiasm, team player and positive mindset

We offer:

  • Direct and permanent contract with the client
  • Base salary + Meal Allowance
  • Language Bonus
  • Performance bonus
  • Attendance bonus
  • Flex-ben
  • Training with a fixed performance bonus
  • All equipment provided
  • Health insurance with the 4th month of contract
  • Hybrid or 100% remote work arrangement

Schedule: Monday to Friday (Rotative 8H shifts, between 7am to 6pm). Estimated Salary: €30,000 - €40,000 per annum, depending on experience and qualifications. We are committed to equal opportunities and diversity in the workplace.



  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job DescriptionSitel Corp. is seeking a highly skilled French Team Manager to lead our social media video project in Lisbon, Portugal.About the RoleWe are looking for a talented and accomplished team leader who can supervise an assigned team to meet or exceed client/corporate goals, and for coaching and motivating advisors by providing the skills and...


  • Lisboa, Lisboa, Portugal Team Tempo inteiro

    About CombellCombell is the market leader in hosting services, providing a reliable one-stop partner for the hosting of any IT infrastructure, website or application. With an extensive portfolio of services, we help companies overcome specific IT challenges and optimize their existing infrastructure in terms of continuity, availability, security, and cost...


  • Lisboa, Lisboa, Portugal Inspired Education Group Tempo inteiro

    Company OverviewKings College School, part of the Inspired Education Group, is a distinguished institution seeking an experienced and dynamic Head of French to lead our French department.SalaryThe estimated salary for this role is €66,500 per year, depending on experience.Job DescriptionThe successful candidate will be responsible for leading the French...


  • Lisboa, Lisboa, Portugal Team Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Strategic Procurement Leader to drive the company's procurement function across the team.blue Group. This role will be responsible for developing and implementing a group-wide procurement strategy, leading all procurement activities, and building strong relationships with key suppliers.About the RoleSalary:...


  • Lisboa, Lisboa, Portugal Service-Team - Jobboard Tempo inteiro

    At Service-Team - Jobboard, we're seeking a highly skilled Global French Language Support Specialist to join our team. This exciting opportunity will allow you to work with a leading BPO player in the industry, supporting their pursuit to increase their French-speaking Customer Service Team for a major worldwide search engine.Job Summary:We're looking for an...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is a multinational recruitment company with offices in Copenhagen, Denmark, and Sliema, Malta. We specialize in recruiting talented individuals from Scandinavia, the Netherlands, Germany, and Finland for various positions across Europe.The core of our mission is to help people secure great jobs abroad and feel confident in their transition...


  • Lisboa, Lisboa, Portugal Team Tempo inteiro

    Company Overviewteam.blue is a collective of successful brands operating across regions, delivering comprehensive solutions for online businesses. With 60+ established brands and a team of 2700 experts serving 3.3 million customers, we provide one-stop partner services to entrepreneurs and businesses in Europe.Job DescriptionThe QA Service Lead will oversee...


  • Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Company OverviewZendesk, Inc. is a leading customer service software provider with a mission to power exceptional service for every person on the planet.We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.Zendesk created a new Go-to-market hub in Lisbon, focused...

  • Technical Leader

    Há 1 mês


    Lisboa, Lisboa, Portugal Aubay Tempo inteiro

    Company OverviewAubay Portugal is a leading multinational company in the field of information systems management. With offices in Lisbon and Oporto, we offer specialized consulting services to various sectors such as banking, insurance, telecommunications, services, energy, and transportation.SalaryThe estimated annual salary for this position is around...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    As a Team Leader at Teleperformance Portugal, you will be responsible for driving team performance and exceeding targets in quality, end-user satisfaction, and client satisfaction. To achieve this, you will provide guidance, coaching, support, motivation, and education to your team members on a daily basis.Your key objectives include ensuring your team has a...

  • Business Leader

    Há 1 mês


    Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    We are looking for a Business Leader to join our team in Lisbon, Portugal. This is an exciting opportunity to lead and develop teams, drive business growth, and exceed performance targets.About the RoleAs a Business Leader, you will be responsible for developing high-performing teams, driving business results, and exceeding performance targets. You will...

  • Sales Team Leader

    3 semanas atrás


    Lisboa, Lisboa, Portugal Morrison Express Tempo inteiro

    About Morrison ExpressMorrison Express is a leading company in the industry, committed to delivering exceptional service and results.Job SummaryWe are seeking an experienced Sales Team Leader to join our team. As a key member of our sales department, you will be responsible for driving revenue growth and building strong relationships with customers.Key...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    **Job Overview**Sitel Corp. is seeking a seasoned French Team Leader to oversee a team of advisors and drive business growth in our Lisbon, Portugal location.Compensation Package:We offer a competitive salary of approximately €45,000 per year, including benefits such as paid professional training, private healthcare & dental insurance after six months of...


  • Lisboa, Lisboa, Portugal Team Global Tempo inteiro

    Company Overview">team.blue is a leading digital enabler for companies and entrepreneurs, serving over 3.3 million customers in Europe with more than 2000 experts to support them.">About Us">We are a group of successful brands working together across regions to provide customers with everything they need to succeed online.">Our Brands">With 60+ successful...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Umbrella Functional Consulting & Support Team is seeking a highly skilled French Language Support Representative to join our team in Lisbon, Portugal. Company OverviewWe are a dynamic and creative organization that values innovation, teamwork, and customer satisfaction. As a key member of our support team, you will be responsible for providing exceptional...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Job OverviewWe are Work International, a global leader in outsourcing with operations in 88 countries and serving 170 markets. Our team is based in Lisbon, Portugal, and we offer an exciting opportunity for a French speaking customer support agent to join our team.

  • French Department Leader

    4 semanas atrás


    Lisboa, Lisboa, Portugal Inspired Tempo inteiro

    About UsAt Inspired Education Group, we are committed to fostering academic excellence and holistic development in a vibrant, multicultural environment. With a portfolio of 118 premium private schools spanning 6 continents, our global group offers a world-class learning experience for over 90,000 students from Kindergarten to Year 13.School OverviewKings...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled Strategic Team Leader to oversee a dynamic team of Customer Service Representatives in Porto, Portugal.This is an excellent opportunity for a motivated and experienced professional to join our global organization and make a significant impact in a city known for its blend of old-world charm and modern innovation.


  • Lisboa, Lisboa, Portugal Inspired Education Group Tempo inteiro

    Located in the vibrant region of Cascais, Portugal, we are seeking a highly skilled Curriculum Development Leader to join our team at King's College School, an esteemed member of the Inspired Education Group. Our school offers a world-class education to over 90,000 students across 118 premium private schools worldwide.**Role Summary:**We are committed to...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleWe are seeking a dynamic and experienced Sales Team Leader to lead our Cardiometabolic team in Lisbon and South Portugal.Job DescriptionThe purpose of this role is to find a qualified individual to fill the position of a Sales Team Leader. This person will report directly to the business unit and will be responsible for leading a diverse sales...