French Language Support Representative
Há 4 dias
Umbrella Functional Consulting & Support Team is seeking a highly skilled French Language Support Representative to join our team in Lisbon, Portugal.
We are a dynamic and creative organization that values innovation, teamwork, and customer satisfaction. As a key member of our support team, you will be responsible for providing exceptional service to our clients using various communication channels.
Job DescriptionYour primary tasks will include:
- Communicating with customers in French to ensure their needs are met
- Providing professional support and resolving issues efficiently
- Collaborating with other specialists to solve complex problems
- Documenting actions taken and categorizing cases for our engineering team
To succeed in this role, you must possess:
- A C1 level of French, both oral and written
- Excellent writing and verbal communication skills
- The ability to adapt to changing situations and remain calm under pressure
- Resourcefulness and stress resilience
In return for your hard work and dedication, we offer:
- An excellent remuneration package based on experience and performance
- A fantastic relocation package with accommodation
- The opportunity to be part of a dynamic and creative team
This salary range takes into account the location (Lisbon, Portugal), the job description, and industry standards. Your actual salary may vary based on your individual qualifications and experience.
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