French Customer Support Representative in Porto

3 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly skilled French Customer Support Representative to join our team in Porto. This exciting opportunity allows you to utilize your fluency in French and excellent communication skills to provide exceptional customer service.

Job Overview

This role involves assisting customers with various inquiries, including subscription and billing issues, technical troubleshooting, and other concerns. As a Customer Support Representative, you will be responsible for offering personalized solutions to ensure high levels of customer satisfaction.

Key Responsibilities
  • Assist customers via phone calls and provide top-notch service.
  • Handle incoming inquiries and resolve issues efficiently.
  • Collaborate with internal teams to deliver seamless customer experiences.
Requirements

To succeed in this role, you must possess:

  • Fluency in French (C2 level) as a native or advanced proficiency speaker.
  • A positive attitude, strong communication skills, and a passion for helping others.
What We Offer

We provide an attractive compensation package, including:

  • An estimated annual salary of 35,000 EUR, based on industry standards and the cost of living in Porto.
  • Meal allowance
  • Performance bonus
  • Private medical insurance after 4 months
  • Transportation reimbursement
About Us

Cross Border Talents is a dynamic and supportive company that values its employees. We strive to create a positive work environment where our team members can grow and develop their skills.



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