Global French Customer Support Representative
2 semanas atrás
Company Overview
Cross Border Talents is a renowned company with a distinguished global presence. We are dedicated to providing exceptional customer service, fostering growth, and promoting cultural exchange.
Salary
We offer a competitive salary of approximately €3,500 per month (14 monthly payments per year), in line with industry standards and reflecting our commitment to employee satisfaction.
Job Description
In this role as a Global French Customer Support Representative, you will play a pivotal part in our team, delivering top-notch support to clients worldwide. Your primary responsibilities will include:
- Providing expert assistance via inbound calls to clients during the after-sales process, addressing their inquiries, and resolving potential issues.
- Managing post-sale activities when necessary, ensuring seamless customer experiences.
- Enjoying a unique opportunity to start your career with us and progress through various job positions as you grow professionally.
Required Skills and Qualifications
To excel in this position, you should possess:
- Native or proficient French (C2) language skills, combined with fluent English (minimum level B2).
- Excellent communication skills, along with empathy and team spirit.
- Prior experience in Customer Service or a tourism/travel representative role is highly valued.
- For non-EU residents, it is mandatory to hold a valid work permit.
Benefits
As a member of our team, you will enjoy:
- A chance to grow professionally within our project.
- Competitive wages (14 monthly payments per year).
- Performance bonus.
- Meal allowance.
- Health insurance with a dental plan (after 6 months contract).
- The opportunity to participate in various activities such as our parade opening, annual awards, get-togethers, and more.
- A diverse work environment with colleagues from over 15 nationalities.
- Access to modern amenities, numerous discounts in local businesses, company parties, and events.
- The possibility of inter-company mobility to work at any of our sites around the world.
- New and modern offices located in Lisbon.
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