Retail Account Executive

Há 2 dias

Lisboa, Lisboa, Portugal Brambles Tempo inteiro

Customer Relationship Management for Retail Accounts

We are seeking a highly skilled Retail Account Executive to manage and deliver designated KPIs for retail accounts. As a key member of our team, you will be responsible for defining strategic action plans to improve country asset productivity and increase customer loyalty.

Key Responsibilities:

  • Manage primary relationships between CHEP and retail customers, ensuring face-to-face interactions and developing customer loyalty.
  • Plan and execute field visits to ensure fulfillment and compliance levels are achieved, focusing on retail account performance.
  • Understand customer needs and priorities, engaging customers in a tactical and operational approach.
  • Ensure completion of country audit plans for retail accounts and utilize CRM tools to report visit contact activity.
  • Work with plant and transport planners to improve collection performance, understand logistic SLAs, and support the day-to-day recovery of stray pallets.
  • Support development and business growth, collaborating with third-party service agents and identifying non-CHEP manufacturer customers using CHEP pallets.

Requirements:

  • 5 years of relevant supply chain experience in the retail area, logistic operators, or manufacturing companies.
  • Familiarity with FMCG, retail, and distribution networks, as well as supply chains.
  • Critical thinking, analysis capability, and problem-solving mindset.
  • Excellent relationship builder with the ability to influence diverse groups.
  • Business-to-business sales and/or service experience.

What We Offer:

  • Excellent compensation and bonus packages.
  • A company car.
  • Work-life balance with flexible working hours and a hybrid working model.
  • Challenging work making an international impact.
  • Opportunity to participate in the Brambles Share Program.
  • Further health and retirement insurance benefits depending on location.

North of Portugal based

Bachelors degree preferred

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