RV Sales Operations Analyst
3 semanas atrás
We are a leading campervan marketplace, making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles for sale.
The RoleAs an RV Sales Operations Analyst in North America, you will play a crucial role in enabling and optimizing our vehicle sales operations across the region. You will focus on creating scalable processes, ensuring seamless delivery operations, and driving compliance while working closely with our Commercial and Operations teams.
This is an exciting opportunity to contribute to the growth of a high-impact function within Indie Campers.
Key Responsibilities- Generate leads and proactively engage with auction houses and vehicle dealers.
- Coordinate the fulfillment process before, during, and after a sale, ensuring timely delivery of vehicles and associated documentation to buyers.
- Establish efficient processes for vehicle deliveries, ensuring quality, compliance, and stakeholder satisfaction.
- Act as a point of contact for RV Sales and Field Operations teams, ensuring smooth collaboration.
- Analyze current processes in North America and identify areas for improvement, building scalable frameworks.
- Track and enhance key performance indicators (KPIs), such as SLA adherence and delivery quality.
- Create dashboards and reports to support decision-making and process optimization.
- Bachelor's degree in Business, Operations, or a related field.
- Up to 2 years of relevant experience in a PMO role or Sales Operations role.
- Proficiency in advanced Excel / Google Sheets, including formulas, pivot tables, dashboards, and data visualization.
- Strong analytical and problem-solving abilities.
- You are hands-on, resourceful, and have a flexible approach to work.
- Strong organizational skills and ability to work autonomously.
- You thrive in fast-paced environments and feel comfortable with ever-changing situations.
- You are motivated by taking ownership of your projects.
- Fluency in English is mandatory.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.
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