Japanese Speaking Quality Assurance Expert
1 semana atrás
Job Overview
We are seeking a Quality Assurance Analyst to join our team at Recruitment Direct. The primary goal of this position is to serve as a Quality Analyst for quality guidelines, ensuring the highest standards are met across various content types.
Daily Duties
- Evaluate and rate various content types, including audio, video, text, and photos.
- Provide ratings with written rationales for individual judgments and decisions, adhering to the provided task guidelines.
- Participate in calibration sessions with the team and stakeholders: Follow instructions from the team lead to ensure consistent quality standards.
- Conduct peer audits: Assist in training and provide feedback to team members as part of the process model.
- Collaborate with team members: Share best practices and contribute to a continuous improvement culture.
- Manage multiple assignments simultaneously: Work independently with minimal guidance or assistance from senior or peer team members.
- Assist in the interview process: Support the team lead/manager in hiring future team members.
- Ensure adherence to KPIs: Maintain all KPI-related tasks to avoid business impact.
- Handle multiple customer projects concurrently: Meet customer requirements while working on several projects at once.
Skills Required
- Language Proficiency: English C1 level proficiency and native level Japanese.
- Education: University degree preferred.
- Work Schedule: Willingness to work flexible shift timings.
- Technical Skills: Comfortable with G Suite, especially Google Sheets.
- Attention to Detail: Highly detail-oriented, rigorous, and analytical.
- Communication Skills: Excellent verbal and writing skills with the ability to present reasoning in a clear, concise, and logical manner.
- Logical Reasoning: Strong sense of logical reasoning and decision-making abilities.
Compensation
€22,400 - €23,800 per year
About Us
We are Recruitment Direct, a leading recruitment agency dedicated to providing top talent to businesses across various industries.
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