Technical Support Specialist for Atlassian Ecosystem
3 semanas atrás
At Devoteam, we believe in harnessing technology to drive transformative change that positively impacts people and the world around us. As a global leader in Digital Transformation, we serve leading organisations across EMEA with a revenue of €1B. Our mission is to create value for clients, partners, and employees by developing technology that serves humanity.
About UsWe are proud of the culture we have built together – a diverse environment where technology meets human values. Our team of extraordinary talents includes Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers, and other exceptional individuals spread across 20+ EMEA countries. We empower over 10,000 tech and business leaders on cloud, data, and cyber security to fuse creativity with technology and build innovative solutions that make a positive impact.
The RoleWe are seeking a skilled Technical Support Specialist to join our multidisciplinary team. In this role, you will provide IT support, configuration, maintenance, and administration for Atlassian Products (Confluence and JIRA). Your responsibilities will include managing the support queue, addressing technical requests, and providing optimal solutions using problem-solving skills and app knowledge.
Key Responsibilities- Provide expert-level support for Atlassian Products, including Confluence and JIRA
- Manage the support queue, ensuring timely and effective resolution of technical requests
- Translate support tickets into feature requests, bug reports, and improvement suggestions
- Evaluate and manage usage of Atlassian product add-ons/plugins to meet team and business needs
To be successful in this role, you will need:
- Bachelor's degree in Computer Science, Information Systems, or related field
- Experience integrating JIRA with Confluence
- Knowledge on how to migrate Service JIRA to Data Center Jira
- Experience with implementing and training on JIRA and JIRA Agile best practices, custom dashboards, and custom reports
We offer a competitive salary range of approximately €60,000 - €80,000 per year, depending on experience, location, and qualifications. This position also comes with a range of benefits, including:
- A dynamic and inclusive work environment
- Ongoing training and professional development opportunities
- A chance to work with a leading player in Digital Transformation
As an equal opportunities employer, we promote diversity and inclusion within our organisation. All of our vacancies are open to people with disabilities.
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob DescriptionBecome the person that customers trust to resolve their Smartex.ai related technical issues and contribute to reducing failure modes over time. We are seeking a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs). You will diagnose and...
-
Highly Skilled Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a Highly Skilled Support Specialist to join our Umbrella Functional Consulting & Support Team. This individual will provide technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to technical problems.Responsibilities:Diagnose and troubleshoot software, hardware, and network...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Phiture.About the RoleThis is an open-ended contract position based in Porto, Portugal. As a Technical Support Specialist, you will be responsible for configuring, integrating, and testing components, programs, and application modules.You will also diagnose incidents in...
-
Technical Support Specialist
2 meses atrás
Porto, Porto, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our client is a leading company in the logistics industry, providing innovative solutions to customers worldwide. Remuneração Estimated salary: R$ 6.500,00 - R$ 8.000,00 per month, depending on experience and qualifications., Descrição Job Overview As a Technical Support Specialist, you will play a critical role in ensuring the...
-
Porto, Porto, Portugal Cross Border Talents Tempo inteiroTechnical Support SpecialistWe are seeking a skilled English technical support specialist to provide top-notch service to our clients, working with renowned worldwide brands.About the RoleAs a technical support specialist, you will be responsible for resolving client queries on products, solutions, and architectures, offering recommendations on product usage...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Phiture Tempo inteiroOverviewWelcome to Phiture, a dynamic company seeking a skilled Technical Support Specialist to join our team.As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.Job SummaryThis is an open-ended contract position located in...
-
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroAt Itdsportugal Todos, we are seeking an experienced Technical Support Specialist to join our team as an Application Support Engineer.About UsWe are a leader in the financial industry, known for our commitment to innovation and client satisfaction. Our company culture emphasizes agility and excellence in everything we do.Job SummaryThis is a Hybrid...
-
Technical Migration Support Specialist
Há 4 dias
Porto, Porto, Portugal Dsr Corporation Tempo inteiroAbout the OpportunityWe are seeking an experienced Technical Migration Support Specialist to join our team. This is a fantastic opportunity to work with a leading provider of end-to-end solutions for companies across various industries.Our Company OverviewDSR Corporation has been a trusted partner for hundreds of companies, from startups to Fortune 500...
-
Porto, Porto, Portugal Jolera Tempo inteiroCompany OverviewJolera is a leading provider of technology solutions, committed to delivering exceptional service to our clients. We are seeking a skilled Technical Support Specialist to join our team.
-
Senior Technical Support Specialist
2 meses atrás
Porto, Porto, Portugal Maxi-Cosi Tempo inteiroJob SummaryDorel Juvenile, a world leader in juvenile products, is seeking a Senior Technical Support Specialist to join our team. This role plays a crucial part in providing exceptional customer service by resolving technical issues efficiently and effectively.About Dorel JuvenileWe are a global company with a presence in over 100 countries. Our products...
-
Digital Transformation Specialist
3 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking a highly skilled Digital Transformation Specialist to join our team. This individual will be responsible for providing IT support, configuration, maintenance, and administration for Atlassian Products (Confluence and JIRA).Responsibilities:Manage support queue for Atlassian Products, addressing technical requests and providing...
-
Technical Support Specialist
Há 2 dias
Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroWe are seeking a dedicated Technical Support Specialist to join our team in Porto, Portugal. As a key member of our global family, you will play a vital role in delivering exceptional customer experiences to our clients worldwide.
-
Senior Technical Support Specialist for Financial Applications
4 semanas atrás
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroThis is a key opportunity in the financial sector. We are seeking an experienced Senior Technical Support Specialist to drive the advancement of applications as part of our client's IT team. The role involves providing technical support and troubleshooting assistance to users experiencing issues with applications, ensuring system availability and escalating...
-
Porto, Porto, Portugal Dellent Consulting Tempo inteiroIn a dynamic and multicultural setting, our team in Porto seeks to integrate a skilled Technical Support Specialist for Financial Markets. This role is part of an experienced team spread across European cities, with a development center in Porto and administrative support in Lisbon.We are looking for someone with a strong background in Computer Science,...
-
Forex Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroWe are seeking a highly skilled Forex Technical Support Specialist to join our team in Porto, Portugal. As a key member of the Business Support & Monitoring Department at Itdsportugal Todos, you will play a critical role in ensuring the smooth operation of our Murex Forex system.About UsAt Itdsportugal Todos, we pride ourselves on providing exceptional...
-
Technical Support Specialist for End User Computing
2 semanas atrás
Porto, Porto, Portugal Faro Uk Tempo inteiroFaro UK is seeking a skilled Technical Support Specialist for End User Computing to join our team in Porto, Portugal. With a strong background in IT and excellent communication skills, you will provide top-notch support to end users, ensuring seamless computing experiences.**Job Summary:**We are looking for a detail-oriented and organized individual who can...
-
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroCompany Overview">Itdsportugal Todos is a leading company in the financial sector, providing top-notch services to clients worldwide. Our team is dedicated to ensuring the smooth operation of critical systems, and we are seeking a highly skilled Technical Support Specialist to join our Business Support & Monitoring Department.">Job Description">The...
-
Application Support Specialist: Technical Excellence
3 semanas atrás
Porto, Porto, Portugal We Are Meta Tempo inteiroCompany Overview: At We Are Meta, we strive to find the perfect synergy between our team members and clients. Our focus is on building a network of professionals who can excel in the tech industry.Salary: €60,000 - €80,000 per annum, based on experience.Job Description: As a Senior Application Support Specialist at We Are Meta, you will have access to a...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroTechnical Support Analyst M/WAs a DevOps Engineer in our Porto office, you will be part of an international team working with agile methods to provide technical platform support. Your role will involve supporting developers in the configuration and use of DevOps tools, participating in the integration of components and software on servers, enhancing...
-
Technical Customer Support Specialist for Mobile Payments
2 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAbout the OpportunityWe are seeking a highly skilled Technical Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer support department, you will play a crucial role in ensuring the seamless delivery of our mobile payment solutions to clients across Europe.Your primary responsibility will be to provide exceptional...