Application Support IT Specialist

Há 1 mês


Porto, Porto, Portugal Axians Portugal Tempo inteiro

About Axians Portugal

At Axians, we strive to foster a collaborative and inclusive environment, where our employees feel valued and empowered. Our culture emphasizes the importance of proximity, corporate social responsibility, and environmental sustainability.

Job Overview

We are seeking an exceptional Senior Application Technical Expert to join our team in Porto, supporting an international project in the banking sector. As part of our dynamic IT department, you will play a critical role in ensuring the efficient operation of our applications.

The Role

You will be responsible for:

  • Resolving technical incidents and support requests with high efficiency.
  • Providing effective communication to operational users regarding issue resolution and status updates.
  • Maintaining internal global communication with APS IT client teams.
  • Ensuring compliance with SLAs and adhering to APS IT duties.
  • Sharing expertise and knowledge with the team to drive collaboration and excellence.
  • Developing a thorough understanding of the applications supported by your team, encompassing both functional and technical aspects.
  • Applying established rules and procedures effectively.

Your Background

To excel in this position, you should possess:

  • Proficiency in Oracle SQL/PL-SQL and Linux/Unix commands.
  • Good knowledge of the financial services industry or related experience.
  • An IT or business degree.
  • Experience in production/application support activity.
  • Able to perform technical analysis, identify impacts (functional/technical).
  • Fluency in English.
  • French language proficiency is a plus.

What We Offer

At Axians, we provide:

  • A stable professional career path.
  • Opportunities for career advancement through training and certifications.
  • Reconciliation of professional and family life.
  • An attractive compensation package including performance bonuses.
  • Health insurance and free psychology consultations.

An estimated salary range for this position in Porto is approximately €50,000-€70,000 per year, depending on experience and qualifications.



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