Customer Success Advocate
2 semanas atrás
Overview of the Role:
We are seeking a talented Customer Success Advocate to join our team at Zumub, where you will play a key role in delivering exceptional support and solutions to our customers.
Salary: We offer a competitive salary of approximately $55,000 per year, commensurate with experience.
About the Job:
This is an on-site position based in Portugal, offering the opportunity to work in a fast-paced and dynamic environment. As a Customer Success Advocate, you will be responsible for:
- Providing top-notch support and advice to customers
- Managing complaints and incidents related to orders
- Possibility of involvement in other projects according to the company's needs and your expertise
Required Skills and Qualifications:
To excel in this role, you will need:
- Fluency in two languages - Portuguese and Spanish (a must)
- Excellent communication and learning skills
- Previous experience in customer service is a plus
- Good computer skills Initiative and leadership spirit
Benefits:
We offer a range of benefits, including:
- The opportunity to be a major growth driver in a startup growing exponentially
- A young, vibrant, and fast-paced work environment
- Chance for career advancement and making a meaningful impact
- Enjoy perks like staff discounts, health insurance, gym access, and more
Location:
This position is based in CACÉM (near Tagus Park).
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