Multicultural Community Liaison

Há 5 dias


Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

About Atlean World
We are an innovative HR SaaS Consultant committed to creating a multicultural environment as the new reality. Our expertise lies in multilingual markets, ensuring a seamless recruitment journey for our clients.

Job Overview
This role offers a unique opportunity for growth as an Italian Social Media Support Specialist in Lisbon, Portugal. You will be part of a global brand representing a Social Networking Giant and Global Social Hub.

Responsibilities
In this position, you will:

  • Provide customer support utilizing your problem-solving skills;
  • Undergo comprehensive training to become a product expert;
  • Interact with customers via email, chat, and phone calls, leveraging your positive energy;
You will also specialize in a specific brand.

Essential Qualifications
To excel in this role, you should possess:

  • Linguistic Proficiency: Fluency in Italian and strong English skills;
  • Tech Acumen: A curiosity about the latest technological advancements;
  • Customer Service Expertise: Prior experience is beneficial but not mandatory;
  • Effective Communication
  • Empathy and Understanding

Perks and Benefits
Joining this team offers exciting benefits, including:

  • Lifestyle Enhancements;
  • Ongoing Professional Development with a 12-month renewable contract;
  • Cultural Enrichment: Meal vouchers, 2 extra salaries, private health insurance after 6 months, relocation package covering flight expenses, airport pick-up, settling assistance, accommodation, Portuguese lessons, and various social activities.


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