Multicultural Community Liaison
Há 5 dias
About Atlean World
We are an innovative HR SaaS Consultant committed to creating a multicultural environment as the new reality. Our expertise lies in multilingual markets, ensuring a seamless recruitment journey for our clients.
Job Overview
This role offers a unique opportunity for growth as an Italian Social Media Support Specialist in Lisbon, Portugal. You will be part of a global brand representing a Social Networking Giant and Global Social Hub.
Responsibilities
In this position, you will:
- Provide customer support utilizing your problem-solving skills;
- Undergo comprehensive training to become a product expert;
- Interact with customers via email, chat, and phone calls, leveraging your positive energy;
Essential Qualifications
To excel in this role, you should possess:
- Linguistic Proficiency: Fluency in Italian and strong English skills;
- Tech Acumen: A curiosity about the latest technological advancements;
- Customer Service Expertise: Prior experience is beneficial but not mandatory;
- Effective Communication
- Empathy and Understanding
Perks and Benefits
Joining this team offers exciting benefits, including:
- Lifestyle Enhancements;
- Ongoing Professional Development with a 12-month renewable contract;
- Cultural Enrichment: Meal vouchers, 2 extra salaries, private health insurance after 6 months, relocation package covering flight expenses, airport pick-up, settling assistance, accommodation, Portuguese lessons, and various social activities.
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