ServiceNow Business Analyst
Há 1 mês
Stefanini is seeking a skilled ServiceNow Business Analyst to join our Lisbon-based team. As a key member of our team, you will play a pivotal role in evaluating our client's processes and systems, focusing on data-driven changes and technical implementations.
Key Responsibilities:- Understand business needs and translate requirements for technical teams
- Gather data through surveys, workshops, and tests
- Analyze and model data to draw conclusions and support business goals
- Assess risks and opportunities by evaluating the potential impact of proposed changes
- Present recommendations to stakeholders and technical teams
- Document findings, analyses, and recommendations
- Guide staff through the implementation process
- Bachelor's degree in a related field (BA, Finance, Accounting, Computer Science, Information Technology)
- 4+ years of experience as a ServiceNow Business Analyst in a large corporation
- Good knowledge of ServiceNow modules (ITSM, CSDM/CMDB, ITOM)
- Excellent problem-solving and communication skills
- Ability to work effectively in a local and/or hybrid team environment
- Portuguese and English fluency (written and spoken)
- Competitive compensation and benefit packages
- Soft skills and technical training for current and emerging products and technologies
- Career development opportunities
- A friendly team environment
At Stefanini, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We encourage the importance of being you and offer a vibrant, passionate, team-oriented workplace.
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