German Language Customer Support Specialist

Há 5 dias


Coimbra, Coimbra, Portugal Tn Portugal Tempo inteiro

Company Overview:

Tn Portugal is a leading provider of remote customer support services, dedicated to delivering exceptional experiences for our clients.

We are seeking a skilled German-speaking client services representative to join our team in Northern Portugal. The successful candidate will be responsible for providing top-notch customer support to clients via phone, email, and chat.

Key Responsibilities:

  • Provide exceptional customer service to German-speaking clients
  • Handle customer inquiries, issues, and concerns promptly and professionally
  • Ensure customer satisfaction through efficient problem-solving and follow-ups
  • Work in rotating shifts to ensure continuous support coverage

Required Skills and Qualifications:

  • Fluency in German (C2 level)
  • Intermediate English (B1/B2) for internal communication
  • Must be based in Northern Portugal (above Coimbra) to apply
  • Previous customer service experience is a plus, but not required
  • Strong communication and problem-solving skills
  • Availability to work in rotating shifts

Benefits:

  • Competitive salary package
  • Daily lunch allowance to support well-being
  • Access to comprehensive health and life insurance
  • Opportunities for career growth and stability with a permanent contract


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