IT Support Specialist

3 semanas atrás

Braga, Braga, Portugal Minacs Tempo inteiro
IT Technician – Portuguese and English Speaker

Are you looking for a challenging and rewarding career in IT? We have an exciting opportunity for an IT Technician to join our team in Braga, Portugal.

Key Responsibilities:

  • Ensure the health and functionality of our IT systems, including network, telecom, and Windows systems.
  • Identify and resolve technical issues promptly, minimizing downtime and maintaining operational continuity.
  • Provide responsive and user-friendly IT assistance to colleagues, guiding them through technical challenges with patience and expertise.
  • Implement and uphold robust security measures to safeguard our digital assets and ensure compliance with data protection standards.
  • Explore and integrate cutting-edge technologies to enhance our workflows, proposing and implementing solutions that drive efficiency and productivity.
  • Oversee the configuration, maintenance, and optimization of our network infrastructure to guarantee reliable connectivity and high-performance data transfer.
  • Work closely with cross-functional teams to understand their IT needs, providing tailored support and contributing to technology-driven initiatives.
  • Maintain comprehensive documentation of IT processes, configurations, and troubleshooting steps to ensure knowledge sharing and continuity.
  • Facilitate IT training sessions for employees to foster a tech-savvy environment and empower colleagues to utilize available tools effectively.
  • Identify opportunities for process enhancement and efficiency gains, actively participating in IT strategy discussions to contribute to the organization's overall growth.

Requirements:

  • High level of Portuguese and English fluency – oral and written (C1 level)
  • Proficiency in scripting languages such as bash and PowerShell, leveraging automation to streamline routine tasks and enhance operational efficiency
  • In-depth knowledge of Cisco networking technologies, from configuring routers and switches to optimizing network performance
  • Understanding of VOIP communication
  • Understanding of Windows systems, from server administration to desktop support
  • Effective communication skills to explain technical concepts to non-technical colleagues
  • Good problem-solving skills to analyze issues and develop creative solutions

What We Offer:

  • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
  • Competitive salary and performance bonus
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs, specialized courses, and language classes

We are an equal-opportunity employer committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. Eligibility to work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

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