German Air Travel Agent Role in Brno Czech Republic

3 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

We are seeking an exceptional German Air Travel Agent to join our dynamic team in Brno, Czech Republic.

Job Summary:

The ideal candidate will possess fluency in German and English, excellent communication skills, and a passion for delivering outstanding customer service.

About the Role:

As a German Air Travel Agent, you will play a critical role in providing exceptional customer experience to clients worldwide. Your linguistic skills will be invaluable in communicating with our diverse customer base, understanding their needs, and resolving any inquiries or issues they may have.

Key Responsibilities:

Our ideal candidate will:

  • Book flights
  • Provide information
  • Help with check-in
  • Manage accounts for Airline company frequent flyers (Miles & More)

Requirements:

To succeed in this role, you must have:

  • Fluency in German and English and excellent communication skills in written and spoken form
  • Prior experience in customer support or a related role is preferred
  • Strong problem-solving abilities and the capacity to remain calm under pressure
  • Proficiency in using customer support software and tools
  • Adaptability to work in a dynamic, fast-paced environment
  • Exceptional interpersonal skills and a genuine passion for helping others

Benefits:

Our company offers:

  • Amazing flight privileges
  • Great teams and amazing people on board
  • Professional in-house training and learning opportunities
  • Transparent and fair salary structure, clear salary progress
  • Lunch vouchers, Cafeteria, increased vacation days and sick days
  • Extensive visa support and relocation package (accommodation, travel costs), unlimited contract
  • Work at the heart of Brno
  • Joining Bonus

Application Process:

If you're passionate about delivering exceptional customer service and have the required skills and qualifications, please submit your resume and cover letter detailing your relevant experience and language skills.



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