German Language Support Professional in Brno

Há 1 mês


Lisboa, Lisboa, Portugal Nordicjobsworldwide Tempo inteiro

Nordicjobsworldwide Opportunity: We are seeking a skilled German-speaking Service Desk Agent to join our team in Brno, Czech Republic. This role is ideal for individuals with strong communication skills and a passion for technology support.

About the Company: Our client offers comprehensive business consulting, technology, and engineering solutions, as well as end-to-end transformative business process management services to prominent international brands.

Your Future Role: As a Service Desk Employee, you will be the primary point of contact for employees of a leading European energy company experiencing hardware and software issues via email, phone, chat, or ticketing systems. Your tasks will include resolving problems independently after thorough training and having access to guidelines, escalating complex issues to higher support levels when necessary.

Requirements: To succeed in this position, you must possess fluent German language skills and good English proficiency. A motivation for a career in IT service desk operations is also essential. Initial experience in the service desk or tech support process, particularly remote support for laptops, desktops, LAN problems, application support, and other related areas, is desirable but not mandatory.

What We Offer: In addition to competitive compensation, our company provides an attractive benefits package, including a hybrid work model, 25 days of paid leave, performance bonuses, meal allowances, multisport cards, benefit cards, modern offices with game rooms, kitchenettes, and terraces in the heart of Brno.

Career Development: You will have the opportunity to learn and grow within our organization through our comprehensive training programs and ongoing professional development initiatives. Long-term career prospects are available for dedicated and motivated individuals.

Earnings Potential: Based on industry standards and the location of Brno, we estimate the annual salary for this position to be around €35,000 - €50,000. The exact compensation will depend on your qualifications, experience, and performance.



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