IT Service Desk Professional for German Language in Brno
Há 7 dias
**Job Overview**: A leading European company in the energy sector is seeking a highly motivated German-speaking IT Service Desk professional to join their team in Brno, Czech Republic.
**About the Role**: As an IT Service Desk Agent, you will be the primary point of contact for employees of this European leader in the energy sector, providing technical support via various channels including email, phone, chat, or ticketing. Your tasks will involve resolving hardware and software issues independently, with access to comprehensive guidelines and training programs. If needed, you will escalate complex problems to the next support level.
**Key Requirements**: To succeed in this position, you must have fluent German language skills and good English communication abilities. Additionally, motivation for a career in IT service desk and previous experience in a similar role are desirable but not mandatory. Our Service Desk Academy in Brno will provide you with the necessary knowledge and training to excel in this role.
**What We Offer**: As a valued member of our team, you can expect a competitive salary of approximately 40,000 - 50,000 CZK per month, depending on your qualifications and experience. In addition to a generous compensation package, you will enjoy benefits such as:
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