IT Support Specialist for Global Client in Brno, Czech Republic
1 dia atrás
About the Opportunity
We are seeking an IT support specialist to join our team in Brno, Czech Republic. This is a unique opportunity to work with a global client and be part of a dynamic and innovative company environment.
Responsibilities
- Be assigned to a long-term and stable cooperation with a leading automobile manufacturer, energy provider, cosmetics company, or other prominent client.
- Provide remote technical/administrative troubleshooting for the client's employees in one particular country.
- Communicate effectively via phone, email, chat, and ticketing tool (ServiceNow) with the client and professional technicians (L2 support).
- Work as a coordinator and active participant in the communication process.
Requirements
- Speak and write in English and Brazilian Portuguese fluently.
- Have the ability to handle incoming inquiries successfully and provide useful guidance to the client.
- Be skilled in multitasking and problem-solving.
- Master Windows, VPN, Office 365, Citrix, and ticketing tools.
- Desire to be a team player rather than a solitary individual.
- Be punctual and reliable.
Offer
- A long-term and stable cooperation.
- A performance bonus.
- A financial appraisal for referring friends and acquaintances.
- Monetary compensation for night shifts and compensation days for working on Czech state holidays.
- A meal allowance.
- A multisport card.
- Organized training sessions during the first weeks and further upskilling courses (online, with our experts).
- 25 days of paid leave.
- Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, the 2nd largest city of the Czech Republic.
- Expat Assistance Services for new joiners.
- Teambuilding activities.
About the Location
Brno is an international city with inhabitants and visitors from all over the world. The city offers cheap accommodation, a very good infrastructure, proximity to other European cities, and an interesting history, culture, and beautiful nature.
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. We have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
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