Customer Service Representative

Há 3 dias


Braga, Braga, Portugal Cpm International Tempo inteiro

**About CPM International**

We are a global company with a presence in over 30 countries. Our team offers multilingual support, tailoring our services to meet the needs of diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions worldwide.

**Embracing Diversity and Inclusion**

At CPM International, we value diversity and welcome individuals from all backgrounds. Our inclusive work environment encourages employees to bring their authentic selves to work, fostering a vibrant and innovative culture.

**Our Client: New Balance**

New Balance is a leading international brand committed to offering innovative products that combine function, fashion, performance, and style. As a representative, you will play a vital role in supporting the company's values and delivering exceptional service to customers worldwide.

**Key Responsibilities:**

  • Collaborate with customers to answer product information requests and resolve queries in a professional manner.
  • Analyse customer problems and offer individual solutions.
  • Provide an omnichannel service via telephone, email, chat, and social media.

**Requirements:**

  • A fluent level of Italian with exceptional grammar and spelling skills.
  • A high level of English (both written and spoken).
  • A genuine passion for delivering outstanding customer service.
  • The ability to deal with sensitive calls with empathy.
  • Strong administrative skills with a keen eye for detail.
  • A professional outlook and proactive approach to problem-solving.

**Compensation and Benefits:**

  • Estimated annual salary: €11,282 gross per year.
  • Part-time contract with 25 hours/week.
  • Working days/hours: Monday to Friday, 9:00 AM - 2:00 PM.
  • Hybrid work arrangement: 4 days/month at the office for training purposes.
  • Ongoing training and development opportunities.

**Additional Perks:**

  • Employee Assistance Program.
  • Access to LinkedIn specialized training & courses.
  • New Balance online discounts (30% off).


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team in Braga. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries and issues promptly...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for ensuring our customers receive the best possible service.Key ResponsibilitiesProvide exceptional customer service and support to our customersAnswer incoming queries from customers in a timely and...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Job OverviewAs a Customer Service Representative at Phiture, you will play a crucial role in ensuring the smooth onboarding of healthcare professionals into our software. This involves providing exceptional support through proactive calls and addressing incoming requests with efficiency and precision.


  • Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    At Personalbüro U. Herrmann, we're seeking a skilled Customer Service Representative to join our team.Salary: The estimated salary for this role is €35,000 - €50,000 per year, depending on experience and qualifications.Job Description: As a Customer Service Representative, you will be responsible for providing top-notch support to healthcare...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team in Braga. As a key member of our customer support team, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support related to our meal card products.Key Responsibilities:Handle customer inquiries and issues promptly and professionally via...


  • Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer customer calls and respond to...


  • Braga, Braga, Portugal Fixando Tempo inteiro

    Relevant for {company}, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. Key responsibilities include providing top-notch customer service and support to our clients in a timely and professional manner. Applicants should have excellent communication skills, be fluent in English, and have a strong ability to...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Opportunity in Europe">We are looking for a native German speaker to join our team as a Customer Service Representative. This role will involve providing top-notch support to customers in German, handling inquiries and resolving issues efficiently.About the Job">This is a fantastic opportunity to start an exciting career abroad, with...


  • Braga, Braga, Portugal Outlou:D Tempo inteiro

    We are seeking a highly motivated Customer Service Representative to join our team at Outlou:D. As a key member of our support team, you will be responsible for providing top-notch service to our players, ensuring a seamless and enjoyable experience.Key Responsibilities:Provide timely and effective support to players via various communication channelsAssist...


  • Braga, Braga, Portugal Recruitment Direct Tempo inteiro

    We are seeking experienced Customer Service Representatives to join our team at Recruitment Direct in Athens, Greece. As a Customer Service Representative, you will be responsible for providing high-quality support to Norwegian-speaking clients of a prominent financial institution.The ideal candidate will have excellent communication and problem-solving...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About Blu SelectionBlu Selection is a renowned Customer Experience Specialist with a global presence, employing over 50,000 employees worldwide. Founded in 2000 by two French entrepreneurs, the company has established itself as a leader in international customer service experiences.We are currently seeking a highly motivated and customer-oriented individual...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleThis Logistics Customer Service Representative position offers an exciting opportunity to join a dynamic international team and provide exceptional customer experiences.


  • Braga, Braga, Portugal Recruitment Direct Tempo inteiro

    We are seeking an Italian speaking customer service representative to join our team at Recruitment Direct in Lisbon, Portugal.The successful candidate will be responsible for providing exceptional customer service to clients via phone, email, live chat and social media while promoting upselling opportunities within a b2b role.Key performance indicators...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    We are seeking a talented individual to join our Cross Border Talents team as a Customer Service Representative in a vibrant international environment. The role involves providing top-notch support to customers in German, handling inquiries and resolving issues efficiently.About the RoleAs a Customer Service Representative, you will be the primary point of...


  • Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    About Homerun B.V.Homerun B.V. is a dynamic fashion brand dedicated to delivering exceptional customer experiences. We are committed to providing top-notch service to our customers, and we're looking for a talented individual to join our team as a Customer Service Representative specializing in the French language.


  • Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

    Job Description:Buscojobs Portugal is seeking a skilled Customer Service Representative to join our team in Braga, Portugal.Key Responsibilities:Provide exceptional customer support via phone, email, and chat in French.Assist customers with product or service inquiries, addressing issues and offering solutions.Maintain high standards of professionalism and...


  • Braga, Braga, Portugal Headhunt International Tempo inteiro

    About the RoleWe are seeking a talented Customer Service Representative to join our team at Headhunt International in Athens, Greece. This is an excellent opportunity to work with world-class tech leaders and provide exceptional customer support.Job Summary: As a Customer Service Representative, you will be responsible for identifying customer needs and...


  • Braga, Braga, Portugal Teleperformance Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Teleperformance Portugal. As a Customer Service Representative for Fashion Retail, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Braga, Braga, Portugal Apply2Day Tempo inteiro

    We are seeking a Customer Service Representative to join our team at Apply2Day. In this role, you will be responsible for managing incoming calls, identifying and assessing customers' needs to achieve satisfaction, building relations of trust through open and interactive communication, and providing accurate, valid, and complete information by using the...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we are seeking a highly skilled Customer Service Representative to join our team in a hybrid role. This position will require you to deliver exceptional customer service via phone, chat, and email, assisting customers with their meal card-related inquiries, troubleshooting, and account management.About the JobThis is a permanent...