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Customer Service Representative for Tech Leaders

2 meses atrás


Braga, Braga, Portugal Headhunt International Tempo inteiro
About the Role

We are seeking a talented Customer Service Representative to join our team at Headhunt International in Athens, Greece. This is an excellent opportunity to work with world-class tech leaders and provide exceptional customer support.

Job Summary: As a Customer Service Representative, you will be responsible for identifying customer needs and delivering solutions, guiding customers through billing inquiries, handling transactions, and providing timely resolutions. You will also assist customers with placing orders, answering inquiries, and troubleshooting technical issues.

Responsibilities:

  • IDentify customer needs and deliver solutions
  • Guide customers through billing inquiries and handle transactions
  • Provide timely resolutions to customer inquiries
  • Assist customers with placing orders
  • Answer customer inquiries and troubleshoot technical issues

Requirements:

  • Fluent Norwegian language skills
  • Excellent communication skills
  • Sales experience with consumer products and services (asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • Empathetic soul with strong communication skills
  • Positive and adventurous attitude

What We Offer:

  • Competitive monthly salary: €2500 + 2 extra salaries per year
  • Healthcare benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas

About Us:

We are a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. To apply, please email your CV to us. Note: Candidate must have EU citizenship or permission to work in Greece.