IT Consultant Loyalty Expert

4 semanas atrás


Porto, Porto, Portugal Metyis Tempo inteiro

About Metyis

Metyis is a forward-thinking company that collaborates with business partners and clients to create and implement capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model, we commit to driving sustainable growth for industry-leading organisations.

Our Team

At Metyis, we develop integrated solutions that enable growth by working within our business partners' organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.

Job Description

We are seeking an IT Consultant Loyalty to support our IT team colleagues on all Loyalty topics and projects, as well as supporting our business stakeholders. The ideal candidate will have strong knowledge and interest in loyalty, customer experience, and customer engagement, with experience in various relevant technologies of customer loyalty ecosystems, loyalty management platforms, web 3.0 tools, and reward tools.

Responsibilities

  1. Consult and support on our HB loyalty and reward processes (web 2.0 and web 3.0)
  2. Co-drive and ensure future-proof loyalty processes within our HUGO BOSS IT landscape on a global scale
  3. Design consistent technical concepts, support successful implementation, and enable successful global rollouts worldwide of the new Loyalty program
  4. Support, coordinate, and co-manage the IT part during the tender and implementation phase of a new loyalty engine for our tech stack

Requirements

  • Strong knowledge and interest in loyalty, customer experience, and customer engagement
  • Experience with various relevant technologies of customer loyalty ecosystems, loyalty management platforms, web 3.0 tools, and reward tools
  • Excellent communicative skills and analytical strength
  • Project management expertise
  • 5+ years of relevant work experience, proven IT background
  • Degree in Business Informatics, Business Economics, or related areas
  • Fluent in English

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