Loyalty Programme Specialist

Há 1 mês


Porto, Porto, Portugal Federal Express Corporation Eu Tempo inteiro
Customer Engagement Manager

We are looking for a skilled Loyalty Programme Specialist to join our team at Federal Express Corporation Eu. As a key member of our marketing team, you will be responsible for managing our loyalty programme across multiple European markets, ensuring that it continues to provide engaging experiences and rewards for customers while meeting business goals.

Key Responsibilities:
• Manage the development and execution of our loyalty programme, ensuring it is tailored to local market needs and aligned with regional customer preferences.
• Collaborate with cross-functional teams to identify opportunities and campaigns to drive new member registrations and reward redemptions.
• Work closely with legal and compliance teams to ensure all programme elements, including data privacy, incentives, and customer communications, are legally compliant and risk-free.

Requirements:
• 3+ years of experience in loyalty and rewards programmes, particularly in a multi-market and regulatory-sensitive environment.
• Strong understanding of the EU regulatory landscape, including GDPR, data privacy, and consumer protection laws.
• Proven ability to work across various teams and markets, ensuring loyalty programmes are localized and aligned with regional customer preferences.
• Excellent communication and project management skills, with the ability to manage stakeholders across different regions.

What We Offer:
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. We've made logistics and warehousing a science fuelled by innovation. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Let's write our next chapter together.

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