Digital Transformation Expert for Loyalty and Customer Experience
Há 1 mês
As a Digital Transformation Expert for Loyalty and Customer Experience at Metyis, you will be part of a fast-growing international team driving high-impact insights to enhance decision-making across the organization.
Job DescriptionWe are seeking an experienced IT Consultant to support our IT team colleagues on all Loyalty topics and projects. The ideal candidate will consult and support on our HB loyalty and reward processes (web 2.0 and web 3.0), co-drive future-proof loyalty processes within our HUGO BOSS IT landscape on a global scale, and coordinate the IT part during the tender and implementation phase of a new loyalty engine for our tech stack.
Key Responsibilities- Supporting the development of professional careers working with one of the major brands in the fashion industry
- Accelerating the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
- Driving high-impact insights enhances decision-making across the entire organization
- Driving brand equity and digital sales through enhanced digital experiences
- Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change
- Strong knowledge and interest in loyalty, customer experience, and customer engagement
- Ideal experience with various relevant technologies of customer loyalty ecosystems, loyalty management platforms, web 3.0 tools, and reward tools
- Excellent communicative skills and analytical strength
- Project management expertise
- 5+ years of relevant work experience, proven IT background
- Degree in Business Informatics, Business Economics, or related areas
- Fluent in English
The estimated salary range for this role is $80,000 - $110,000 per year, depending on experience and qualifications.
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