Digital Loyalty Innovation Manager
Há 3 dias
Metyis Ag, a forward-thinking global company, is seeking an experienced Digital Loyalty Innovation Manager to join our team in Porto. As part of our Digital Campus, you will play a key role in driving business growth and transformation for our clients.
About the Role:
We are looking for a proactive and comprehensive professional to expand our global omnichannel loyalty concept. You will work closely with local markets to determine international requirements, ensuring the rollout of new markets and conceptualizing local elements into the global framework.
You will be responsible for:
- Conceptualizing new use cases or mechanics of the loyalty program that fit into the overall global loyalty approach
- Coordinating all necessary adaptations for technical and systematic implementation, as well as verifying feasibility, timing, and management reporting
- Networked, interdisciplinary work across all internal global and external interfaces, representing the Global Customer Engagement department to positively influence key stakeholders and company processes
- Comprehensive documentation and coordination of training concepts and the implementation of all loyalty trainings, optimization of user-friendliness, monitoring, and tracking of all loyalty processes
About Metyis Ag:
We are a dynamic and entrepreneurial company that develops and delivers solutions around Big Data, Digital Commerce, Marketing, and Design, providing Advisory services. With offices in 15 locations and a talent pool of 1000+ employees from more than 50 nationalities, we create long-lasting impact and growth for our business partners and clients.
Your Qualifications:
To succeed in this role, you will need:
- A degree in Business Informatics, Business Economics, or related areas
- Administration/communications/marketing/international management or comparable training
- Several years of experience in project management, loyalty, and CRM-related roles
- Excellent international knowledge of retail and e-commerce, including strong customer orientation, preferably in the fashion/lifestyle/luxury sector
- Excellent MS Office, MS Project, Microsoft Dynamics CRM Knowledge
- Professional English language proficiency, written and spoken
What We Offer:
We provide a competitive salary range of €60,000 - €80,000 per year, depending on your level of experience and qualifications. Additionally, you will have opportunities for professional growth and development within our dynamic and entrepreneurial environment.
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