Digital Loyalty Experience Manager
1 semana atrás
Metyis Ag is a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design, providing Advisory services. With offices in 15 locations and a talent pool of over 1000 employees from more than 50 nationalities, we are dedicated to creating long-lasting impact and growth for our business partners and clients.
We have embarked on a joint venture with HUGO BOSS, creating the HUGO BOSS Digital Campus, focused on increasing data analytics, eCommerce, and technology capabilities of the company, boosting digital sales. This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.
As a Digital Loyalty Experience Manager, you will be part of this exciting journey, working closely with local markets to determine international requirements, ensuring roll out of new markets, conceptualizing local elements into the global framework, and monitoring local implementation where applicable.
You will conceptualize new use cases or mechanics of the loyalty program that fit in the overall global loyalty approach, coordinate all necessary adaptations for technical and systematic implementation, verify feasibility, timing, and management reporting.
Your networked, interdisciplinary work across all internal global and external interfaces will enable you to positively influence key stakeholders and company processes. You will also be responsible for comprehensive documentation and coordination of the training concepts and the implementation of all loyalty trainings.
To excel in this role, you will need:
- Degree in Business Informatics, Business Economics, or related areas
- Administration/communications/marketing/international management or comparable training
- Several years of experience in project management, loyalty, and CRM-related roles
- Excellent international knowledge of retail and e-commerce, including strong customer orientation, preferably in the fashion/lifestyle/luxury sector
- Excellent MS Office, MS Project, Microsoft Dynamics CRM Knowledge
- Professional English language proficiency, written and spoken
We estimate an annual salary of approximately $80,000 - $110,000, depending on your qualifications and experience. If you are passionate about driving business growth through innovative loyalty experiences, we encourage you to apply.
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