Omnichannel Loyalty Program Manager
Há 1 mês
Metyis is a forward-thinking, global company that develops and delivers innovative solutions around Big Data, Digital Commerce, Marketing, and Design. We have a diverse talent pool of 1000+ employees from over 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.
Our Partnership with HUGO BOSS
We've embarked on a joint venture with HUGO BOSS to create the HUGO BOSS Digital Campus, aimed at increasing data analytics, e-commerce, and technology capabilities. This collaboration will provide the necessary capabilities for HUGO BOSS to maximise data usage and support its growth trajectory as a leading premium tech-driven fashion platform worldwide.
Key Responsibilities
- Proactive expansion of the global omnichannel loyalty concept for HUGO BOSS end consumers, working closely with local markets to determine international requirements.
- Conceptualizing new use cases or mechanics of the loyalty program that fit within the overall global loyalty approach.
- Coordination of all necessary adaptations for technical and systematic implementation, including verification of feasibility, timing, and management reporting.
- Networked, interdisciplinary work across internal and external interfaces, representing the Global Customer Engagement department in regards to inquiries about the loyalty program.
Requirements
- Degree in Business Informatics, Business Economics, or related areas.
- Administration/communications/marketing/international management or comparable training.
- Several years of experience in project management, loyalty, and CRM-related roles.
- Excellent international knowledge of retail and e-commerce, including strong customer orientation, preferably in the fashion/lifestyle/luxury sector.
- Professional English language proficiency, written and spoken.
Salary Range
$80,000 - $110,000 per year, depending on qualifications and experience.
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