Global Omnichannel Loyalty Strategist

2 semanas atrás


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro
Job Description

At Buscojobs Portugal, we are seeking an experienced Crm Loyalty Manager to join our team and drive impactful change in the global loyalty program for HUGO BOSS end consumers.

About the Job

We offer a dynamic and entrepreneurial environment where you can contribute to creating new business solutions via data-driven insights and work closely with local markets to determine international requirements. As a Crm Loyalty Manager, you will be responsible for:

  • Proactive expansion of the global omnichannel loyalty concept across all regions
  • Conceptualizing local elements into the global framework and monitoring their implementation
  • Developing new use cases or mechanics of the loyalty program that fit within the overall global approach
  • Coordinating adaptations for technical and systematic implementation, as well as verifying feasibility, timing, and management reporting
Your Responsibilities

You will network with internal and external interfaces, represent the Global Customer Engagement department, and positively influence key stakeholders and company processes. Additionally, you will be responsible for comprehensive documentation and coordination of training concepts and implementations, optimization of user-friendliness, monitoring, and tracking of all loyalty processes.

The Ideal Candidate

We are looking for a highly skilled professional with a degree in Business Informatics, Business Economics, or related areas, administration, communications, marketing, or international management experience. You should have several years of experience in project management, loyalty, and CRM-related roles, excellent international knowledge of retail and e-commerce, strong customer orientation, preferably in the fashion/lifestyle/luxury sector, and expert knowledge of MS Office, MS Project, Microsoft Dynamics CRM.

What We Offer

We offer a competitive salary range of approximately €80,000 - €100,000 per year, depending on your level of experience and qualifications, a fast-paced and dynamic work environment, opportunities for growth and development, and a diverse team of international professionals.


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