Data Driven Senior Loyalty Program Manager

Há 3 dias


Porto, Porto, Portugal Metyis Ag Tempo inteiro
About Metyis Ag

We are a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design, providing Advisory services to our business partners and clients.

Our collaborative environment enables us to create long-lasting impact and growth for our clients, such as HUGO BOSS, with whom we have embarked on a joint venture and created the HUGO BOSS Digital Campus.

About the Role

The estimated salary for this position is approximately $80,000 - $110,000 per year, depending on location and experience.

This role involves proactive expansion of global omnichannel loyalty concepts for HUGO BOSS end consumers. You will work closely with local markets to determine international requirements, ensure roll-out of new markets, and conceptualize local elements into a global framework.

You will also be responsible for coordinating all necessary adaptations for technical and systematic implementation, verifying feasibility, timing, and management reporting. Additionally, you will network with internal and external interfaces, represent the Global Customer Engagement department, and influence key stakeholders and company processes.

A key aspect of this role is comprehensive documentation and coordination of training concepts and implementation of all loyalty trainings, as well as optimization of user-friendliness, monitoring, and tracking of all loyalty processes.

Required skills and qualifications include a degree in Business Informatics, Business Economics, or related areas, administration/communications/marketing/international management or comparable training, several years of experience in project management, loyalty, and CRM-related roles.

Additionally, you should have excellent international knowledge of retail and e-commerce, including strong customer orientation, preferably in the fashion/lifestyle/luxury sector, as well as excellent MS Office, MS Project, Microsoft Dynamics CRM Knowledge, and professional English language proficiency, written and spoken.



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