Beauty Customer Service Representative in Lisbon, Portugal

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you passionate about beauty and customer service? We're looking for a talented individual to join our team in Lisbon as a Beauty Customer Service Representative. You'll be responsible for enhancing our customers' beauty experience, providing expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is perfect for you.

Key responsibilities and impact:

  • Manage consumer requests and complaints through various channels.
  • Provide excellent solutions, service, and beauty advice in a professional and timely manner.
  • Collaborate with other departments to resolve related cases and issues.

Requirements and qualifications:

  • Exceptional communication skills, empathy, and a customer-centric approach.
  • Problem-solving abilities and a collaborative mindset.
  • Proficiency in German (C1 level) and English (B2 level).
  • Solid IT skills, including reporting tools for customer interactions.
  • Flexibility and willingness to work varied shifts.
  • Previous experience in the cosmetics and luxury industry is an advantage.

What we offer:

  • A long-term fixed-term contract, renewable annually.
  • Full-time working hours (40h/week) with a rotational schedule.
  • Competitive salary (€950-€1,100 gross/month) including free accommodation or €1,300-€1,400 gross/month excluding accommodation.
  • Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight tickets.
  • Free Portuguese lessons, cooking classes, sports activities, and social events.

Join our international team and take advantage of real career opportunities in different career paths.



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