Beauty Customer Service Representative in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your Role at Blu Selection

As a Beauty Customer Service Representative, you will be responsible for managing consumer requests related to information and complaints through various channels. Your exceptional communication skills, strong sense of empathy, and keen focus on customer satisfaction will enable you to provide excellent solutions, services, and product advice in a professional, precise, and timely manner.

Key Responsibilities:

  • Manage consumer requests and complaints through different channels
  • Provide excellent solutions, services, and product advice
  • Be in contact with other departments and redirect related cases and issues

Requirements:
  • Exceptional communication skills and a strong sense of empathy
  • Customer-centric approach, problem-solving abilities, and a collaborative mindset
  • Proficiency in the German language (C1 level) and English (B2 level)
  • Solid IT skills, including reporting tools for customer interactions
  • Willingsness to work flexible shifts

What We Offer:
  • A long-term fixed-term contract, renewable every year
  • Full-time working hours (40h/week) with a rotational schedule
  • Competitive salary (950-1100€ gross/month) including free accommodation or a reimbursement option
  • Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket
  • Free Portuguese lessons, cooking classes, sports activities, and social events

About Us:

Blu Selection is a multinational organisation with a presence in Lisbon, offering a supportive environment for career development, language skills, accommodation, and social integration. We are committed to providing real career opportunities in different career paths and value our international team with talents from over 80 nationalities.



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